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/// Frequently Asked Questions

Here is a list of our most popular questions asked by users. Click on any question for the answer.

We recommend CS4+. The latest version Dreamweaver CS6 is highly recommended as it supports many new HTML5 features and layouts. You can download a trial version from the Adobe site for a period of 30 days. For most users, this is ample time to complete a site. You can then make any further updates using any text editor like Word or Notepad++.
As soon as you have registered and placed your order you will be redirected to a 'Download' page where you will be able to download the template files immediately. The download link will not expire and you may download at any time. Your template download is a zip file. You may pay using Paypal or your credit card.
Your download includes multiple html pages, css files, jQuery scripts, PSD source files (if included), associated files and help/documentation files.

To fully understand what you are receiving with your download, please refer to the complete list of features on the template details page.

our single purchase grants you a single license only. You may only use the template for one site only. To use for another site/domain you will need to purchase another license.
Yes, the contact forms are functional and requires minimal configuration i.e. changing the default email address for your own email address. If you need assistance, we will be happy to set this up for you.
You are welcome to use ANY webhost to host your site. We can even guide/assist you on how to upload your files.
Feel free to use the template for a client's project. Many of our users choose our templates due to affordability, functionality and compatibility. More and more clients are demanding 'responsive/adaptive' sites as the number of users browsing the internet using compatible devices have skyrocketed in the past few months.
Yes, we provide general support (menus, sliders, contact forms, shortcodes, typography) as long as it is related to the template purchased.

For complex support issues, you can communicate with the actual designer of the theme, who in turn is better able to provide a resolution to your issue/questions. We strive to be quick, efficient and helpful.

Since we are offering non-tangible irrevocable goods, we do not issue refunds after the product is downloaded, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read the 'template description' page for any given template. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date. The refund is issued to you after we receive a Waiver of Copyright signed by you. This is a required condition.

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